Designhill Review: Discover Its True Potential
Designhill is a reliable service that effectively meets its objectives. It excels particularly in providing a wide array of choices. Whether you prefer participating in logo design contests or hiring an individual designer directly, Designhill accommodates both preferences seamlessly.
Overview
| 💎Service Type | Hire a designer |
| 🚀Free to Try | Yes |
| 💲Starting Price | $199 |
| 📁File Formats | Usually included, but depends on designer |
| 🔄Free Revisions | Depends on designer |
Is a Bold Claim to Make
Designhill, an Indian tech startup launched in 2014, has carved out a niche in the competitive field of graphic design services, facing off against giants like Fiverr. With a community of over 70,000 designers, Designhill offers a substantial pool of creative talent, although it’s not the largest in the industry.
The platform supports multiple languages, including Arabic, Bulgarian, Catalan, Chinese (Simplified), Czech, Danish, Dutch, Finnish, French, Georgian, German, Irish, Italian, Japanese, Portuguese, Russian, Spanish, and Swedish. However, translations are powered by Google Translate, which can affect the quality of the user experience, especially for languages requiring nuanced grammar and syntax.
Designhill’s offerings extend beyond logos to encompass various graphic design needs, such as T-shirts and LinkedIn profile cover images. Whether Designhill is the right choice for you depends on your specific requirements and preferences, particularly if you’re seeking a reliable provider for diverse graphic design projects.
This review is part of an ongoing effort to find the best logo design service for Website Planet, testing and evaluating the capabilities of leading providers in the industry.
Features
1. Tons of Choices, and Just Enough Features
Designhill operates as a community-based platform, emphasizing social interaction, competition, and community features. This approach allows users to engage with designers through contests or direct hiring.
Here’s what Designhill offers
1. Contests and Direct Hiring: Users can launch contests by providing a brief, inviting designers to submit their designs. Alternatively, they can hire designers directly based on their portfolios and ratings.
2. Contest Features: Contests can be enhanced with features like premium listings to attract top designers, and additional payments for more design submissions.
3. Designer Profiles: Each designer has a profile showcasing their past work, reviews, ratings, and statistics such as contest wins and followers. This helps in making informed decisions when hiring.
4. Communication: Users can communicate directly with designers through messaging and comments on design submissions.
5. Revision and Delivery: Contests typically run for five days (on the cheapest plan), after which the delivery timeline for the final logo is determined between the user and the chosen designer. Unlimited small revisions are allowed, aligned with the original design concept, though extensive revisions might incur additional costs.
6. File Formats: Designhill supports various file formats including JPG, PNG, BMP, PSD (Photoshop), AI (Adobe Illustrator), EPS (infinitely-scalable images), and GIF. Users can also request other formats, though availability depends on the designer.
7. Wide Range of Design Services: Apart from logos, Designhill offers services for websites, T-shirts, tattoos, stationery, brochures, vehicle wraps, and more.
Overall, Designhill provides a platform rich in design options and flexibility, catering to both casual users and businesses seeking professional design services across a wide spectrum of needs.
2. Even on the Cheapest Plans
It sounds like your experience with Designhill has been quite productive in terms of receiving design submissions for your contest. Despite expecting a smaller number, paying for the featured contest option seems to have significantly boosted the number of designs you’ve received. This highlights the prolific nature of the designer community on Designhill, even if it’s smaller compared to other platforms.
In your upcoming discussion, detailing your personal experiences with the service will provide valuable insights into how Designhill operates and performs from a user’s perspective. It will be interesting to hear more about how you manage and evaluate such a large volume of design entries and the overall quality and creativity of the submissions you’ve received.
3. You Can Incentivize Designers to Join Your Contest
If you’ve found a designer on Designhill that you particularly like and want to invite them to participate in your contest, you have a couple of options to incentivize their participation:
1. Friendly Invite: This is a free option where you can send an invitation to the designer, indicating your interest in their work and encouraging them to join your contest. It’s a gesture to show them that you value their skills and would like them to submit designs.
2. Paid Invite: For a fee, you can send a Paid Invite to the designer. This option typically costs more than a Friendly Invite but increases the chances that the designer will participate in your contest. Paid Invites are more likely to attract high-quality submissions from talented designers who may prioritize contests with guaranteed compensation.
Both options allow you to reach out directly to designers you admire on Designhill, enhancing your chances of receiving designs that align closely with your vision and expectations for your project. It’s a useful feature for users seeking specific design styles or preferring to work with designers whose work they admire.
4. You Can Keep Your Logo Project Private
If confidentiality is crucial for your project on Designhill, you have the option to purchase privacy and a Non-Disclosure Agreement (NDA) for an additional cost. This ensures that your competition won’t see your new logo before it’s ready, prevents premature disclosure of your product launch, or allows you to surprise someone with a logo as a gift without it being revealed prematurely.
This feature provides peace of mind by safeguarding your project’s confidentiality until you’re ready to unveil it publicly. It’s a valuable option for businesses, individuals, or anyone else seeking to protect the secrecy of their creative endeavors on the platform.
5. You Can Get a Free Consultation
If you’re unsure about which services to choose on Designhill and need guidance, you have the option to request a free consultation. While these consultants may also act as salespeople and might try to upsell additional services, they can provide valuable information about navigating the platform. Designhill, despite being user-friendly, can be extensive with a learning curve, so insights from consultants can help streamline your experience and maximize your use of the site’s features.
My Experience With Designhill
It sounds like your experience with Designhill has been quite fruitful in terms of receiving a large number of design entries for your Website Planet logo contest. Sorting through 141 designs in just three days is a substantial task, especially when aiming to complete your review promptly.
As you continue with your review process, showcasing a selection of the designs you’ve received will provide valuable insights into the quality, creativity, and diversity of submissions on Designhill. This will help in evaluating how well the platform meets your expectations and whether it delivers on providing the best logo possible for Website Planet.
Ease of Use
Navigating a site as extensive as Designhill, with its myriad features, can indeed be akin to navigating a complex storyline like those in the Pirates of the Caribbean sequels. More functionality often means more complexity, but Designhill makes progress manageable by providing clear next steps and multiple pathways forward.
While choices may abound, the site generally guides users with clear options, leaving decisions in their hands. This approach ensures users can explore the platform’s capabilities effectively, despite its comprehensive nature.
1. They Provide Ongoing Guidance
Designhill appears to take a more supportive approach compared to other platforms like DesignCrowd. While some platforms might leave users to navigate on their own after payment, Designhill stands out by providing explanations for each feature. This includes guidance on refining contest briefs, optimizing interactions with designers, and maximizing the platform’s capabilities.
For users, especially those navigating a comprehensive UI, this level of support can be beneficial. It ensures clarity and helps users make the most of Designhill’s extensive features without feeling overwhelmed. This approach, while it may seem like hand-holding to some, ultimately enhances user experience by facilitating effective use of the platform’s resources.
2. You Can Save Your Contests Before Going Live
The ability to “save” a contest or project in progress is indeed a crucial feature for any logo design service. It allows users to pause their work, gather necessary resources, or refine their briefs without losing their progress. This feature ensures flexibility and convenience, enabling users to manage their projects at their own pace and return to them when ready.
Across various logo design platforms, including those you’ve reviewed, this capability is standard. It enhances the overall ease of use by accommodating the unpredictable nature of project timelines and user workflows. Should a service lack this functionality, it could significantly impact its usability score, highlighting the importance of such features in user experience assessment.
3. You Can Put Your Logo on Business Cards and Clothes
Getting your logo onto various items like business cards and T-shirts is straightforward with Designhill’s custom printing service. While they can’t facilitate the placement of logos on rockets (yet), they offer practical options for printing on cards and clothing.
To begin, signing up for a free account is necessary to access designer profiles and past work. Once engaged, communication with designers is straightforward. The initial brief setup is simple: specify the type of design needed (e.g., logo), select your business category, provide a basic brief, and upload any reference images. During the contest phase, you can further refine requirements through a series of questions.
Managing contests is user-friendly. Features include setting up polls for friends to vote on logo favorites, and tools for rating, sorting, and removing logos from consideration. While these tools facilitate choosing from multiple designs efficiently, enhanced batch processing tools for handling larger volumes of entries would be a valuable addition.
Support
Support Is Competent and Readily Available
It sounds like your experience with Designhill has been largely positive, with responsive support and a helpful knowledge base. The availability of various support channels like live chat, phone support, and email ensures that users can easily reach out for assistance when needed.
While the knowledge base provides useful information, you found that using Google might sometimes be quicker for specific queries. Designhill’s blog also offers insights into design-related topics, which can be beneficial for those new to the design world.
Overall, your interactions with Designhill’s support team have been satisfactory, reflecting well on their customer service efforts. If you ever need more detailed assistance, reaching out through their direct support channels should provide you with the help you need.
Phone Support
It seems like Designhill’s phone support is primarily geared towards customers within the U.S., operating during specific hours from Monday to Friday. Outside of these times, or on weekends and holidays, customers may need to leave a message for assistance.
Your experience with the phone support involved calling from Mexico via Skype, which could have contributed to initial connection issues. Despite this, once connected, you found the representative helpful in providing a detailed breakdown of your bill, even if there were some repetitions in their explanations, which is typical in customer service interactions.
Overall, it appears that Designhill aims to provide thorough support through various channels, including phone support for detailed inquiries like billing explanations.
Live Chat
Designhill’s live chat support operates round the clock, providing customers with access to assistance at any time of day or night. When you used the live chat, you inquired about usage rights and whether additional fees apply for commercial use rights, receiving confirmation that commercial usage rights are included without extra charge.
Your experience involved a short wait in a queue, but it was manageable with only a few minutes of waiting time since there were no other customers ahead of you in the queue. For longer queues, Designhill offers the option to leave a message so they can follow up via email or phone call, ensuring that inquiries are addressed promptly even during busy periods.
Pricing
Designhill’s pricing structure for logo design contests reflects a balance between affordability and the potential for a wide range of design options. The entry-level plan promises around 20 logo submissions, whereas the highest-tier plan can yield up to 80 designs, though these numbers can vary in practice.
Each plan allows for an increasing number of submissions per designer, from a limit of four in the basic plan to unlimited in the higher tiers. Moreover, higher-tier plans offer additional benefits like access to top designers and promotional support for your contest.
Payment options are versatile, including MasterCard, Visa, PayPal, and upcoming support for Payoneer. Designhill also ensures fairness by not providing free logo samples to prevent exploitation of designers’ efforts.
There’s no discounted plan for non-commercial use, but all plans feature a 100% money-back guarantee under specific conditions, such as not selecting a winner and requesting a refund within 60 days.
Additionally, Designhill offers downloadable PDF invoices for every transaction, enhancing convenience and transparency for users. These features collectively contribute to Designhill’s appeal as a comprehensive platform for logo design contests.
Bottom Line
Designhill offers a robust platform for logo design that caters to a wide range of needs and preferences. With its community-based approach, Designhill allows users to host logo design contests or hire individual designers directly. This flexibility ensures that customers have access to a broad spectrum of design options, though the quality may vary significantly depending on the designers’ skills and creativity.
The platform’s strength lies in its expansive community of over 70,000 designers, who contribute to the diversity and quantity of designs available. Whether you’re looking for a single logo or prefer to explore multiple options through a contest format, Designhill provides ample opportunities to find a design that suits your brand.
While acknowledging that the quality of designs can vary, Designhill’s service is structured to facilitate a user-friendly experience with features like detailed explanations, supportive resources, and customer service options that include live chat, phone support, and a comprehensive help center. These aspects contribute to Designhill’s appeal as a viable option for businesses and individuals seeking logo design solutions.
Overall, Designhill may not be universally ranked as the top choice for logo design, but it offers a competitive and comprehensive service that merits consideration, particularly if you value having a broad selection of design options to choose from.
